jbdjl Privacy Policy —
How We Protect Your Data

1. Data We Collect

jbdjl collects personal data from you directly, automatically through your use of the platform, and in limited cases from trusted third-party sources. We are transparent about what we collect and why. The categories of personal information we process are set out below.

1.1 Information You Provide Directly

When you register a jbdjl account, make a deposit, request a withdrawal, or contact our support team, you provide us with information that may include:

• Identity data: Full legal name, date of birth, National Identity Card (NID) number or passport number;
• Contact data: Mobile phone number (Bangladesh), email address, residential address;
• Account credentials: Username and encrypted password;
• Financial data: bKash wallet number, Nagad number, Rocket number, Upay number, or bank account details used for deposits and withdrawals;
• Verification documents: Scanned copies of NID, passport, or other identity documents submitted during the account verification process;
• Communications: Records of your interactions with jbdjl's live support team, including chat transcripts and support ticket content.

1.2 Information Collected Automatically

When you access jbdjl.net, we automatically collect certain technical and behavioural data through cookies and server-side logging, including:

• Device and browser data: IP address, device type, operating system, browser type and version;
• Usage data: Pages visited, games played, bets placed, session duration, click-through patterns, and feature usage;
• Transaction logs: Records of all deposits, withdrawals, bets, wins, bonuses claimed, and account balance changes;
• Session data: Login timestamps, session identifiers, and authentication events;
• Location data: General geographic location inferred from IP address (country and city level only — precise GPS data is not collected).

1.3 Information from Third Parties

In certain circumstances, jbdjl may receive personal information about you from third-party sources, including identity verification providers used during the KYC (Know Your Customer) process, payment processors confirming the status of your transactions, and fraud prevention services that flag high-risk activity patterns. Information received from third parties is handled with the same level of care as data collected directly from you.

2. How We Use Your Data

jbdjl uses the personal information we collect for a defined set of legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. Our primary uses are as follows:

Purpose	Data Used	Legal Basis
Account creation & management	Identity, contact, credentials	Contractual necessity
Processing deposits & withdrawals	Financial data, transaction logs	Contractual necessity
Identity & age verification (KYC)	Identity docs, date of birth	Legal obligation
Fraud prevention & security	IP address, device data, logs	Legitimate interest
Responsible gaming monitoring	Usage data, betting history	Legal obligation
Customer support	Contact data, communications	Contractual necessity
Platform improvement & analytics	Usage data, session data	Legitimate interest
Promotional communications	Contact data, preferences	Consent (opt-in)

jbdjl will only send you marketing messages — such as bonus offers, cricket season promotions, or BPL-related notifications — if you have opted in to receive them during registration or have subsequently opted in via your account settings. You may withdraw marketing consent at any time by contacting live support or updating your account communication preferences.

3. Data Sharing & Third Parties

jbdjl does not sell, rent, or otherwise trade your personal information to third parties for commercial gain. We share data only where it is strictly necessary to deliver jbdjl Services, to comply with legal obligations, or to protect the security and integrity of the platform. The categories of third parties with whom we may share your data are described below.

3.1 Payment Service Providers

To process your deposits and withdrawals, jbdjl shares the minimum required financial data with payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. These providers process your transaction data under their own privacy policies and are bound by contractual data protection obligations when acting on jbdjl's behalf.

3.2 Game Software Providers

jbdjl's casino and sports betting products are powered by third-party game studios and platform providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and Habanero. These providers may receive anonymised or pseudonymised session data (such as session identifiers and bet amounts) to facilitate game delivery, resolve disputes, and maintain RNG certification records. They do not receive your full identity or financial details.

3.3 Identity Verification Providers

During the KYC (Know Your Customer) process, jbdjl may use approved identity verification service providers to authenticate your identity documents and confirm your age. These providers process your submitted documents under strict data processing agreements and certified security standards.

3.4 Legal and Regulatory Authorities

jbdjl may be required to disclose personal information to law enforcement agencies, financial intelligence units, or other government bodies in Bangladesh where we are legally compelled to do so — for example, in response to a court order, warrant, or regulatory investigation. We will only disclose the minimum data required to satisfy the legal demand and will notify the affected player where legally permitted to do so.

3.5 Fraud Prevention Services

To protect the integrity of the jbdjl platform and to prevent money laundering and identity fraud, we may share flagged account data with third-party fraud detection and risk management services. Information shared for fraud prevention purposes is handled under binding contractual confidentiality obligations.

4. Cookies & Tracking Technologies

jbdjl uses cookies and similar browser-based storage technologies to operate the platform effectively, maintain your logged-in session, remember your language and display preferences, and gather anonymised usage analytics. This section explains what types of cookies we use and how you can manage them.

4.1 Types of Cookies Used

• Strictly necessary cookies: Required for the platform to function. These cookies maintain your authenticated session, preserve your bet slip contents, and enable the live chat support widget. Without these cookies, core jbdjl features cannot operate.
• Preference cookies: Store your display settings, preferred language (English), and time zone (BST, UTC+6) so you do not need to re-enter them each visit.
• Analytics cookies: Collect anonymised data about how visitors use jbdjl.net — which pages are most visited, how long sessions last, and where users encounter errors. This data helps jbdjl improve the platform experience. Analytics data is aggregated and not linked to your personal identity.
• Security cookies: Used to detect suspicious login behaviour, repeated failed authentication attempts, and other patterns associated with account takeover attempts.

4.2 What We Do Not Use

jbdjl does not deploy advertising tracking cookies, cross-site behavioural tracking pixels, social media retargeting tags, or any third-party marketing cookies on jbdjl.net. Your browsing activity on jbdjl is not shared with advertising networks.

4.3 Managing Cookie Preferences

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in and using jbdjl Services. Most modern browsers allow you to view, block, or delete cookies via the browser's privacy or settings menu. Consult your browser's help documentation for specific instructions.

5. Data Security

jbdjl implements a layered set of technical and organisational security measures designed to protect your personal information against unauthorised access, disclosure, alteration, and loss. These measures include, but are not limited to:

• SSL/TLS encryption on all data transmitted between your device and jbdjl's servers;
• Encrypted password storage using industry-standard hashing algorithms — jbdjl staff cannot view your password in plain text;
• Access controls that restrict employee access to personal data on a strict need-to-know basis;
• Regular security audits and vulnerability assessments of jbdjl's platform infrastructure;
• Fraud monitoring systems that detect and flag anomalous account activity in real time;
• Secure data centres with physical access controls, redundant systems, and disaster recovery protocols.

While jbdjl takes all reasonable precautions to safeguard your data, no digital platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights or freedoms, jbdjl will notify affected players as promptly as possible via their registered contact details and will take immediate remediation steps.

You also play a role in keeping your data secure. Use a strong, unique password for your jbdjl account, do not share your login credentials with anyone, and contact support immediately if you believe your account has been accessed without your authorisation.

6. Data Retention

jbdjl retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required by applicable law. Our retention practices are summarised below.

• Active account data: Retained for the full duration of your account's active status and for a minimum of five years following account closure, to satisfy anti-money laundering (AML) and financial record-keeping obligations;
• Identity verification documents: Retained for a minimum of five years after account closure in compliance with KYC and AML legal requirements;
• Transaction records: Retained for five years from the date of each transaction for financial compliance purposes;
• Support communications: Chat transcripts and ticket records are retained for up to two years from the date of the interaction;
• Analytics data: Anonymised and aggregated usage data is retained indefinitely for platform improvement purposes, as it cannot be linked back to any individual player;
• Marketing preferences: Records of consent or opt-out are retained for the duration of your account and for two years after account closure.

When retention periods expire, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where legal holds or ongoing investigations require data to be preserved beyond standard periods, jbdjl will retain the relevant data until the hold is lifted.

7. Your Privacy Rights

As a jbdjl player, you hold a number of rights in relation to the personal data we hold about you. jbdjl is committed to honouring these rights promptly and transparently. The rights available to you are described below.

• Right of access: You may request a copy of the personal data jbdjl holds about you, along with information about how it is used and with whom it is shared;
• Right to rectification: If any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct it;
• Right to erasure: In certain circumstances — for example, where your data is no longer needed for the purpose it was collected — you may request that jbdjl delete your personal data. This right is subject to our legal retention obligations described in Section 6;
• Right to restrict processing: You may ask jbdjl to pause the processing of your personal data in certain situations, such as while a dispute about accuracy is being resolved;
• Right to withdraw consent: Where data processing is based on your consent — for example, marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal;
• Right to object: You may object to data processing carried out on the basis of jbdjl's legitimate interests, where you believe your fundamental rights and freedoms override those interests.

To exercise any of the above rights, contact jbdjl's support team via the 24/7 live chat function available at jbdjl.net. Please provide sufficient information to allow us to identify your account and understand your request. We aim to acknowledge all data rights requests within 48 hours and to fulfil them within 30 days. Complex or high-volume requests may take up to 60 days, in which case we will notify you of the extended timeline.

8. Policy Updates & Contact

8.1 Changes to This Policy

jbdjl reviews and updates this Privacy Policy periodically to reflect changes in our data practices, operational processes, or applicable legal requirements. When material changes are made, we will notify registered players via the mobile number or email address associated with their jbdjl account prior to the change taking effect. The "Effective date" at the top of this page is updated with each revision.

Continued use of jbdjl Services following notification of a material policy change constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should discontinue use of jbdjl Services and may request account closure as described in our Terms & Conditions.

8.2 How to Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or about how jbdjl handles your personal data, please contact our Data Protection team through any of the following channels:

• Live chat: Available 24/7 at jbdjl.net — the fastest route to a response;
• Email: [email protected] (plain text — not a clickable link);
• Subject line to use: "Privacy Policy Enquiry" or "Data Rights Request".

jbdjl aims to resolve all privacy-related enquiries promptly and in good faith. If you remain dissatisfied following our response, you retain the right to escalate the matter to the relevant data protection authority or seek appropriate legal recourse in Bangladesh.